Job Description:
Skillset and gating criteria
? Commerce graduate or postgraduate
? Good communication and presentation skills with decent excel skills.
? 10+ years of experience in Corporate KYC (End to end).
? Should have managed team size of 40-45 people in the past for at least 3-4 years.
? Should be flexible with shifts.
? Should be comfortable with 100% work from office (client office).
Basic role and responsibility
? Should develop good understanding of the overall KYC operations process and act as a subject matter expert to support the team.
? Manage multiple projects and front end the client.
? To ensure and deliver high standard of quality for KYC in adherence to the bank’s policies and procedures.
? To ensure all processes executed during the final overview of the KYC are delivered per predefined SLA.
? To liaise with Compliance, relationship managers and other senior stake holders for KYC approval.
? Arrange, prepare documents, and facilitate cases towards the final approval for KYC closure.
? To ensure timely escalation and should own the escalation process till the issue is resolved.
? To embrace continuous changes and challenges; handle various initiatives and ad-hoc projects as assigned by the SR management.
? Work in close and continuous collaboration with other team members and stakeholders to achieve predefined objectives and resolve any issues during daily tasks.
? Keep accurate track record of all assigned requests, from receipt through execution of requests.
? Will be Responsible for keeping the SLA’s green by ensure all agreed contractual commitments are meet.
? Will be Responsible for grooming people and educating team members. Training leaders on how to run the process smoothly.
? Will be Responsible for reviewing the risk and mitigating them.
? Will be Responsible for Highlighting issues & risk to management.
? Will be Responsible for Management reporting and overall presentation.
