Job Description:
Core Skills
• Working knowledge of the following industry standard technologies is required for this role, including:
• Server Operating Systems (Windows, Linux/Unix, VMWare)
• Server Hardware (Cisco UCS, IBM P-Series)
• Cloud Technologies (Amazon Web Services (AWS) Core Services, Terraform, Security Groups, Jenkins)
• Citrix
• Microsoft Active Directory
• Networking (TCP/IP, QIP (DNS), Wireless, F5, Riverbed)
• Security (Anti-virus (Trend Micro, Symantec), SSL Certificate Management)
• Basic understanding of networking topics/troubleshooting
• Experience performing large scale OS Patching for Windows and Linux environments
• Strong experience working with ticketing tools such as ServiceNow, Zenoss or any other monitoring tool, Cloud monitoring tools (CloudWatch, CloudTrail), AppDynamics (or similar APM tool)
• Scripting skills – Powershell, Python, UNIX shell scripting
Qualifications
• Minimum of 3 years of experience in a 24x7 Network Operations Centre & Service Management role
• Strong Microsoft Word, Excel, PowerPoint skills
• Bachelor’s Degree or similar required
• Flexibility to work in 24x7x365 shifts on rotational basis
• Must be comfortable working in a highly critical, fast paced environment with shifting priorities
• The EOC is available 24x7x365 and requires onsite coverage. Shifts can vary across a 24-hour clock. Shifts may change periodically to vary work days.
Nice to have:
A +, Network +, Security +, Microsoft, Cisco Certifications preferred
Skill:
Server Operating Systems,Server Hardware,Cloud Technologies,Citrix,Networking,Security
